Words from the Experts: Home Services


Gutter Cleaning

What are the dangers of letting gutters go uncleaned?

Water is the most important thing to take into account when trying to address issues as a homeowner. Water hits the highest point of a home, and if you don't ensure your gutters are clear and attached properly, everything below them is at risk. If gutters back up with water, homeowners can expect to pay for costly wood damage, including areas such as fascia, soffit, siding, and decks. Water also damages the foundation and landscaping. If this is not addressed properly many structural problems can occur, which are extremely expensive and time-consuming to fix. Regular gutter cleanings can be a relatively inexpensive and quick way to prevent this from happening.

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Gutter Maintenance

Why get gutter guards?

Gutter guards help prevent the buildup of debris in gutters, which in turn helps to protect the drainage and foundation of your home. While there is a common misconception that gutter guards are maintenance-free, alleviating the need for gutter cleanings, some debris will still pile up on top of the guards and need to be removed. With regular cleanings, however, you can expect that guards will help water flow down your downspouts and out the drain lines, even in very heavy rainfall. If you choose not to purchase guards and a clump of debris gets caught in your downspouts, you can expect that all rainwater will roll over your gutter, possibly damaging your foundation and parts of your roof.

Home Inspections


Higher Ground 21 Point Inspection

The 21 Point Inspection is a reporting program that our workers use to check the entire roof, gutters, and drainage area for potential issues. With every purchase of a gutter cleaning, our Home Services crew will do a full inspection and provide details to the homeowner where applicable. Examples of specific areas we address are fascia, soffit, shingles, roof boots, sealant, pitch of gutter, drainline location and condition, and downspouts.


Roof Tune-Up

Our roof tune-up is for people who have a leak or concern on the roof. We use the same reporting practice that we do with a gutter cleaning, performing a 21 point inspection to determine what might be causing the leak. This generally includes the use of sealant and/or small shingle repair, such as pushing one to two shingles back up and nailing them in, sealing nail heads if spotted. It also allows us to provide details on further work needed like gaskets (roof boots) or gutter cleaning. 


Drainage Assessment

We utilize our years of expertise to identify potential drainage issues, along with visual verification methods such as hose work, gutter cleaning, land surveying, and snaking. In some cases, we can go ahead and fix the issue while performing our assessment. Either way you can expect a detailed estimate, with any applicable fees potentially reduced should you decide to proceed with the work.

Power Washing and Window Washing 

Another way that Higher Ground protects your home from water damage is through our power and window washing program. Let us do the work so that your home or business remains prestine and welcoming.  

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We're Here to Help


Why treat for carpenter bees and woodpeckers?

Carpenter bees and woodpeckers can damage your home in a way that sometimes causes cosmetic concerns, but can also potentially cause real damage. Carpenter bees can bore small holes into fascia, soffit, and sometimes siding, and once they have nested in the wood they are then targets of woodpeckers. Woodpeckers love to eat these bees, and when they find a nest they often attack it vigorously, causing major damage to the wood on your home. We have developed a technique that will remove, repair, and attempt to prevent future damage. We stuff the bees' nests with steel wool that they cannot digest, so that they will hopefully be thwarted if they attempt to start the process again. 


High Access

We have developed a technique that is very unique, when it comes to accessing your gutters and roof. We access these high areas using safety gear very similar to what is used in rock climbing. It is a counter balance system that keeps us very safe. If terrain is extremely steep, with the highest point requiring more than a 60-foot ladder, we can still access it. This makes us prime candidates for the most difficult jobs, actually performing them with ease. 

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What are some other services you have provided over the years?

We have been a leader in the water management business in the Asheville area for a long time. We sometimes step outside of our business model on a case-by-case basis, but we never take on work outside of our skill sets. We have silver-sealed warehouses, flat roofs, and built-in gutters. Thanks to our drainage expertise, we are able to install gravity-fed rainwater barrels and re-grade landscaping to allow for positive water flow away from the home.  We also perform window cleaning and pressure washing, remove ivy from the home if accessible, and even change high light bulbs upon request. 

Words from the Experts: Gutter Installation


What are Gutter Protection Systems?

Our gutter protection system includes the installation of our gutters and gutter guards combined with our Higher Ground Scheduled Maintenance Plan. These elements, when combined with our experienced staff, help guarantee the safety of your home and the longevity of your roof and gutters. Over the years, we have learned that simple designs made of high-quality materials are the most effective in protecting your home. We take the protection of your gutters seriously, and so should you.

As you consider your new gutters, consider installing Higher Ground micro-mesh, poly-coated steel gutter guards. These guards snap into current gutter space and can be easily removed if needed for cleaning or maintenance. We guarantee the gutters and downspouts to run clog-free when combined with at least one cleaning per year on Higher Ground's Scheduled Maintenance Plan.


What are the differences between gutters?

The biggest differences between the three styles we offer are style and capacity for water catchment. Imagine comparing a birdbath to a bucket: one may be significantly more appealing, but at the end of the day the bucket is going to catch the most water. Likewise, a 6” half-round gutter has a different style and therefore a different water capacity than a 6" box gutter, due to the difference in depth. When helping you decide, our experts will consider the pitch and size of roof to determine what water volume capacity your gutters require. Higher Ground is always willing and able to offer expert advice on the appropriate gutter style for application, to prevent overflow during a heavy rain. Typically, k-style and box gutters are most effective in catching and moving water - k-style in particular is the most widely used and most efficient style.


K-Style Gutters

K-Style gutters get their name from the shape that mimics crown molding in a home. They are the most effective and widely-used gutters, valued for their efficiency and style as well as their ability to hold a large volume of water.



Box Gutter

Box gutters, sometimes called modern gutters, get their name from their boxy, simple design. These types of gutters are equally as effective in water catchment as K-Style gutters but offer a very different style. 



Half-Round Gutter

Half Round gutters get their name from their half-cylindrical shape. These types of gutters are often found on historic homes and are often covered in copper, which we do offer. While these are the least effective in water catchment because of their shallow depth, Half Round gutters lend a rustic charm to your home’s decor. 


Copper Detailing

At Higher Ground, we want you to take pride in what your home looks like and have confidence that even decorative structures will keep you and your home safe. Our team of experts are excited to meet with you and work on custom design elements or copper covering on various water management systems for your property. 

In Times of Crisis


"A fully functional gutter system is essential to maintaining the structural integrity of any building. Water intrusion resulting from old or poorly maintained gutters is one of the leading causes of damage that we encounter."    

                                                                                                                                   -Walt Childs, Regional Manager 



Insurance Companies

At Higher Ground, our years of experience coupled with our commitment to customer care is what sets us apart. If you have tree, rain, or wind damage to your home, it can be a stressful experience. We provide a free written estimate and will let you know what the next steps are for you to get your home back to normal. We will work with your insurance company to understand how exactly you will be covered and what you can expect. We've fixed thousands of homes, from small-risk to extreme-risk situations, and we are confident that we can make you feel that your home is safe again. 


Words from the Experts: Drainage Systems

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What are Drainage Systems?

Drainage Systems are simply the solutions made when standing water is found in your yard or landscape. It is imperative to see to any standing water issues. Pools of water are not only eye sores, but they also can kill your grass and landscaping, be the source of mud tracked into your home and they attract mosquitos and other pests into your yard. Left untreated, standing water will damage the foundation of your house and turn into a costly affair. There are many different methods to help with drainage issues, and our Water Management team can help you find a simple and affordable solution that is also pleasing to the eye. 


Whats the difference between Corrugated and PVC Pipe?

The majority of lawn drainage issues can be traced back to corrugated pipes. Corrugated pipes are the black, ridged, flexible pipes that a lot of construction companies use because they are cheap. Because of their ridges and flexible nature, these pipes are susceptible to root intrusion, sediment build-up in the ridges, and getting crushed by the weight of landscaping. They also tend to be improperly pitched from installation, causing water to get backed up. We use PVC pipes in all of our projects because they are more durable, crush-resistant, and easily serviceable. We prime and glue every joint on our PVC so that you have solid, water-tight joints, while corrugated pipes usually snap together, not always guaranteeing a water-tight joint. 

What Drainage Systems do we offer?

Don't know what type of drain you need? Don't worry. Our team of experts can guide you through everything and make sure you find what’s right for you. And you can rest easy knowing that we use high-quality materials, from our PVC pipes to our heavy duty geotextile fabric, ensuring that our projects are durable and reliable every time. 



PVC Downspout Drain line

The most commonly used drain line simply moves the water from your roof away from your home. This type of drain line attaches the pipe directly to your downspout and carries the water away from your foundation. 


French Drain

French Drains are part of a subsurface drain system that intersects ground water to keep it from going anywhere. We use PVC pipes surrounded by gravel that are then wrapped in filter fabric to keep out mud and other particles. French drains direct water to a drain instead of dispersing water onto the lawn. These are backfilled to about 6 inches from the finished grate, so that the drain itself is not visible.

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Decorative Solutions

At Higher Ground we want our customers to take pride in the choices they make. We offer many different styles and solutions to your drainage problems so that you don't have to compromise the look of your landscape to keep your house safe.

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Catch Basins

Catch Basins are used to collect surface water; they are, in essence, chambers placed underground near areas of standing water that help to drain the water. Water and solid particles enter the top of the basin through a grate. Once the water reaches a certain level it flows through the outlet trap into to piping away from your landscaping. We use a 12'x 12' (or even larger) catch basin made of polyethylene. We can also make custom basins from concrete or brick in different sizes. 



Channel Drains

Also known as trench drains, channel drains use a dominant trough or channel-shaped body that is used to rapidly evacuate surface water. Much like gutters, the channels sit above ground and allow water to be caught and move at a quicker pace away from your home or business.  They are normally built parallel to the threshold of a door or garage door to prevent water from entering the home.


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Dry Creek Stone Swale

Swales are used for channeling surface water flow, the swale slows down water with a positive drainage pitch, spreads it out, and allows it to sink into your soil. A dry creek stone swale is lined with our geotextile fabric and stapled to the earth using sod staples; then round stones are used to create an aesthetically pleasing solution that mimics the look of a creek bed. The stones disperse the energy of water and slow down the rate of dispersion.


Words From the Experts: Rainwater Systems

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What is Rainwater Harvesting?

Rainwater is one of Earth's most precious resources, and soon to be one of man's most sought after commodities.  Each year thousands of gallons of rainwater run off our rooftops and properties. Rainwater harvesting is a way to capture, store, and use rainwater within your home or landscape. Rainwater harvesting can vary from a simple barrel or vase at the bottom of your downspout to a larger tank with focus on utilizing 100% of your rainwater. Choosing which system is right for you depends on the size of your home or business and how you wish to use your rainwater. 


What are the Benefits of Harvesting Rainwater? 

Irrigation is definitely the top use people have for gathering rainwater, but it can also be used for laundry or toilets and can even be made potable for drinking water. Beyond these daily functions it can provide, harvesting rainwater can also reduce flooding, water erosion on your home, and your impact on the water usage of your neighborhood and city.


Can any Home or Company get a Harvesting System?

Yes! Rainwater harvesting is beneficial to any home or business because rain is sometimes seen as a problem, and to be able to utilize it helps minimize flash flooding on your property. We gather the rainwater at peak storm moments and then release the water into your landscape at a slower rate, reducing the load on the public stormwater systems and on your yard. You will also be helping the environment as rainwater harvesting reduces warm water, which hits assault and runs into streams and lakes, carrying the oil and gas from parking lots and roads into our ecosystems. Your rainwater system harvests those waters instead and removes the pollutants to help you and your community in more than one way.

Types of Rainwater Systems

We offer above ground and underground rainwater systems. Whether your concerns are aesthetics or maximum rainwater usage, we have you covered. Let us help you reduce your water bill, conserve local water resources, and be more self-sufficient in your home.



Rainwater vases are the most decorative way to store your rainwater. Our vases’ capacity varies from 60 to 120 gallons. While vases and planters don't offer as much water storage as other systems, they come in a variety of colors making them beautiful additions to your home.




Our barrels and larger cisterns offer 200 to 1200 gallons of rainwater storage above ground. These barrels also come in a variety of sizes and colors and are used to capture and store the greatest amount of roof water possible. The cisterns use gravity to allow rainwater to flow out of the bottom of the tank when so desired.